Terms and Conditions

Effective Date: January 14, 2025

Welcome to Punch Needle by Juli!

These Terms and Conditions govern your use of this website (www.punchneedlebyjuli.com) and the purchase of my punch needle art. By accessing this website or making a purchase, you agree to these Terms. Please read them carefully.

1. Product Information

• All products are handcrafted and may have slight variations in color, size, or design.

• Due to the handmade nature of these products, slight imperfections or irregularities may occur, adding to their unique character.

• I strive to provide accurate product descriptions and images but cannot guarantee exact matches due to monitor display differences.

2. Orders and Payment

• All orders are subject to availability.

• Prices are listed in USD and exclude applicable taxes and shipping fees, which will be calculated at checkout.

• Payments must be made at the time of purchase through the secure payment gateway.

• I reserve the right to cancel or refuse any order if I suspect fraud or other unauthorized activity.

• I reserve the right to refuse a custom order

3. Shipping and Delivery

• I ship orders to all areas of the United States.

• Estimated delivery times are provided at checkout and may vary.

• I am not responsible for delays caused by shipping carriers or customs processes.

4. Returns and Refunds

• Due to the handmade nature of my products, I cannot accept returns or offer refunds. All sales are final.

• If for some reason, you receive a damaged item, please contact me at punchneedlebyjuli@gmail.com within 7 days of receipt, and I will work with you to resolve the issue.

5. Intellectual Property

• All products on my website are of my own design and creation.

• I ask that you respect my work and not reproduce, resell, distribute, or use my content without written permission.

6. Limitation of Liability

• I am not liable for any indirect, incidental, or consequential damages arising from the use of my website or products.

• My liability is limited to the purchase price of the product in question.

7. Privacy

• Your use of this website is also governed by my Privacy Policy.

8. Governing Law

• These Terms are governed by the laws of California. Any disputes will be resolved in the courts of California.

9. Changes to These Terms

• I reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated effective date.

10. Contact me

For questions or concerns about these Terms, please contact me at:

punchneedlebyjuli@gmail.com

Thank you for supporting my artistry!