Frequently asked questions

What contributes to the price of your products?

Great question! Punch needle is art - every piece I create is handcrafted with care, time, and great attention to detail. From designing the patterns to carefully selecting the yarn and crafting each item, a lot of love and effort goes into making something truly special.

I price my products based on factors like size, design, material costs, and time spent - on average, it takes me 10+ hours to make just one pillow.

By purchasing my art, you’re not just buying a product—you’re supporting an independent artist and their passion for creating unique, one-of-a-kind pieces.

Thank you for valuing the time, effort, and artistry behind each creation!

can i clean my pillow?

Yes, but it’s important to only spot clean your pillow to keep it looking its best! Use a damp cloth and a mild detergent to gently clean any dirty spots. Avoid soaking the pillow or putting it in the washing machine, as this could damage the delicate handmade design.

How long will it take for me to receive my custom pillow?

Please allow about 2-3 weeks from the time you order your pillow for me to design it, make it, and send it off to you!

What exactly is punch needle?

In a nutshell: Punch needle is a fiber art technique that is originally derived from rug hooking. A hollow needle threaded with yarn is used to manually punch through fabric, creating loops on the other side - from here, beautiful art is made!

What is your return policy?

As each item is completely handmade and unique, I unfortunately cannot accept returns or exchanges. Please be sure to carefully review the product details and feel free to reach out with any questions before making your purchase! You can read more under Terms & Conditions.